bdokp Terms & Conditions

1 General Introduction

bdokp is an online gaming platform operated for users in Bangladesh, offering casino games, slots, sports betting, and live dealer games. These Terms have been drawn up in accordance with the laws of Bangladesh and other applicable jurisdictions.

By accessing, registering, browsing, or using any service on the bdokp platform, you fully agree to these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these Terms, please refrain from using our platform.

These Terms may be updated at any time. Continuing to use the platform after any changes are made will be considered as your acceptance of the updated Terms. We therefore recommend reviewing this page on a regular basis.

2 Account Registration & Eligibility

The following eligibility requirements must be met to create an account on the bdokp platform:

• You must be at least 21 years of age (for users aged 21 and over only).
• You must hold a valid government-issued ID in your own name.
• You must not be a resident of any country where online gaming is fully prohibited.
• Each individual may hold only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.

2.1 Account Responsibility

It is your responsibility to keep your account login credentials (username and password) completely confidential. Do not share or disclose this information to any third party. You are solely responsible for all activity carried out through your account.

If you suspect any unauthorised access to your account or a security breach, please notify our support team immediately.

2.2 Single Account Policy

Operating multiple accounts from the same individual, household, or IP address is strictly prohibited. Any attempt to claim bonuses through multiple accounts will result in all accounts being closed and deposited funds may be forfeited.

3 Age Verification & Identity Confirmation

bdokp is firmly committed to responsible gaming. We follow an identity verification process to protect minors from gaming.

We may request the following documents for account verification:

• A scanned copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used (where applicable).

Withdrawal processing may be put on hold until document verification is complete. If documents are not submitted within the specified time after a request is made, the account may be temporarily suspended.

4 Deposits, Withdrawals & Payments

4.1 Deposits

The bdokp platform currently accepts three payment methods: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳200 (two hundred taka).

Rocket is the mobile banking service of Dutch-Bangla Bank. Deposited funds are generally credited to the account instantly. If you experience any issue with a transaction, please contact our support team with proof.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 10 to 45 minutes.

4.3 Withdrawal Terms

The following conditions must be met before a withdrawal can be processed:

• The account must be fully verified.
• The deposited amount must have been wagered at least once (bonus wagering requirements apply separately).
• There must be no active investigation or suspicion of fraud on the account.
• Any applicable KYC documents must have been submitted.

Withdrawal requests involving unusual or suspicious transactions may be held for additional review.

4.4 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). If any currency conversion fee applies, bdokp will notify the user in advance.

5 Bonuses & Promotions

bdokp offers various bonuses and promotions from time to time. Each bonus has its own terms and conditions, which should be read carefully before acceptance.

5.1 Welcome Bonus

First-time depositors may receive a 150% bonus, up to a maximum of ৳8,000. Example:

• Deposit ৳1,000 and receive a ৳1,500 bonus → total balance ৳2,500.
• Deposit ৳12,000 and receive a maximum ৳8,000 bonus → total balance ৳20,000.

5.2 Wagering Requirements

To withdraw winnings from a bonus, you must wager 20 times the bonus amount. The wagering requirement applies only to the bonus amount, not to the deposited funds.

5.3 General Bonus Rules

• Bonuses are for personal use only — transferring or selling them to others is prohibited.
• While a bonus is active, another bonus of the same type cannot be claimed, unless the promotion terms explicitly allow it.
• bdokp reserves the right to withdraw any bonus or modify its terms at any time.
• If bonus abuse or fraud is found, the bonus will be cancelled and any associated winnings will be forfeited.

6 Gaming Rules

The following rules must be followed when playing games on the bdokp platform:

6.1 Fair Play Policy

All games are operated by Random Number Generator (RNG) technology or a live dealer system to ensure fair play. Any attempt to manipulate game outcomes will result in account closure.

6.2 Technical Errors

If a game is left incomplete due to a server outage, network issue, or other technical error, bdokp will generally attempt to refund the amount wagered in that round. However, bdokp is not obligated to honour winnings resulting from technical issues.

6.3 Game Availability

bdokp reserves the right to add, modify, or remove any game. Specific games may be temporarily unavailable due to maintenance or other reasons.

7 Prohibited Activities

The following activities are strictly prohibited on the bdokp platform:

• Money laundering or transactions involving unlawful funds.
• Using automated bots, scripts, or software to play games.
• Abusing bonuses by creating multiple accounts.
• Intentionally exploiting game errors or bugs to gain an unfair advantage.
• Unauthorised access to or hacking of another user's account.
• Registering with false or misleading information.
• Conducting transactions using a third party's payment method.
• Using the platform for any legally prohibited purpose.
• Harassing, threatening, or abusing other users.

8 Account Suspension & Closure

8.1 Suspension/Closure by bdokp

bdokp may temporarily suspend or permanently close any account under the following circumstances:

• Violation of these Terms.
• Failure to submit verification documents.
• Suspicion of money laundering or fraud.
• An order from a court or regulatory authority.
• The account remaining inactive for an extended period.

8.2 Account Closure by the User

Any user may close their own account. To do so, please contact the support team. Any eligible balance (subject to wagering requirements being met) may be withdrawn before the account is closed.

A self-exclusion option is also available as part of responsible gaming. For more details, please visit our Responsible Gaming page.

9 Privacy & Data Protection

Protecting your personal information is one of our top priorities. bdokp secures all personal and financial data using SSL encryption technology.

We never sell your information to third parties. However, information may be shared with regulatory authorities to fulfil legal obligations or to prevent fraud.

To learn more about how we collect, use, and protect your data, please read our Privacy Policy.

10 Limitation of Liability

Services provided through the bdokp platform are offered on an "as is" basis. We cannot guarantee uninterrupted, error-free, or always-available service.

bdokp will not be held liable for service disruptions caused by technical failures, cyberattacks, network issues, or other circumstances beyond our control.

bdokp's total liability will never exceed the actual amount deposited in your account in connection with the relevant incident.

bdokp is not responsible for financial losses resulting from participation in gaming. Gaming is done voluntarily and at your own risk — please play responsibly.

11 Changes to Terms

bdokp reserves the right to amend, add to, or remove any part of these Terms at any time. For significant changes, we will endeavour to notify users via email or in-platform notification.

Continuing to use the platform after updated Terms have been published will be considered as your acceptance of those Terms. The date of the most recent update will always be displayed at the top of this page.

If you do not agree with the updated terms and conditions, please stop using the platform and contact the support team to close your account.

12 Applicable Law & Dispute Resolution

12.1 Dispute Resolution Process

For any dispute or complaint, please contact our support team first. We will review each complaint impartially and work to provide a resolution.

How to submit a complaint:

1. Contact the support team via email or live chat with full details.
2. Attach evidence of the issue (screenshots, transaction IDs, etc.).
3. We will review and respond within a reasonable time.

12.2 Final Decision

On matters of game outcomes and technical issues, the decision of bdokp authority will be considered final, unless clear evidence of a specific technical error is found.

13 Contact

If you have any questions or comments about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali and English.

Our support team is ready to assist you with any issue, seven days a week, twenty-four hours a day.

To learn more about us, visit our About Us page. To learn about responsible gaming, see the Responsible Gaming page.